The Technology Support Center provides computer support for Digital Worlds students who access Zoom, lecture recordings, student equipment, facilities and other technology-based resources.
For computer assistance related to Visimeet, lecture recordings, student equipment, and facilities requests, please Submit a Help Ticket or email email@example.com.
For support related to account services, technical consulting, mobile device services, software services, administrative support, application support center, and learning support services, please contact the UF Computer Help Desk available 24 hours a day, 7 days a week at 352-392-4357 or firstname.lastname@example.org.
All students must review and adhere to UF's Acceptable Use Policy and Computing Standards.Student Resources
DW has 8 high-end VR-ready Student Machines available for editing/rendering reservations. These machines are available for both campus, and online students enrolled in at least one DIG course in any given semester.
Each machine is equipped with:
Reserve: To reserve a machine, visit the Digital Worlds REVE Front Desk (RFD) with a specific future date in mind. The front desk assistant will check to see if a machine is available during that time slot and will sign you up accordingly. The max reservation time limit per machine is 24 hours. If no one has signed up to use the machine after your reservation has ended, you may continue to use it.
Walk-Ins: If you don’t have a reservation for one of the machines, stop by the RFD to see if one is available for walk-in use.
User Accounts: User accounts (based on UF Gatorlink login) will be deleted bi-weekly. Please plan to retrieve your project files and renders by flash drive / cloud storage as soon as they are completed. Do not rely on local machine storage to hold your data.
Availability: Student Machines will be available M-F, 8:30AM-5:30PM
Software currently installed:
Audio, Video, Lighting and Cable Peripheral equipment available for checkout for both campus and online students enrolled in at least one DIG course in any given semester.
(6)Canon Rebel T6 Camera Kit
(1) Canon Rebel T5 Camera Kit
(1) Canon SL1 Camera Kit
(6) Neweer Lighting Kit
(3) ZOOM Audio Kits
(Dependent upon availability) Audio Cables: XLR, 1/4 inch TRS, 3.5mm aux
(Dependent upon availability) Video Cables: SDI & HDMI
Camera Kit includes tripod, (2) 32 GB SD card x2, SD reader, (3) batteries, (2) chargers, (2) mini USB cables, (2) lenses (18-55 mm & 75-300 mm), camera and bag straps, microfiber cloth.
Lighting Kit includes (4) 7’ light stands, (2) light holders, (4) 45W CFL bulbs, (2) 33” umbrellas, (2) 24”x24” softboxes, (3) 6’x9’ backdrops (green, white, black), (6) clamps, (1) stand support system, (1) bag.
Audio Kit includes Zoom Recorder w/ Shock Mount, 32gb Micro SD w/ Adapter, Shotgun Mic w/ Foam Cover, Wired Lapel Mic w/ Clip & Windscreens x5, Stereo Cable & AAA Batteries x4.
All UF students granted limited permission to check out gear from the Digital Worlds must follow all established student/course access policies. Failure to do so will result in automatic suspension of DW checkout privileges (for group checkouts, the suspension applies to everyone in the group) as well as possible grade deductions on coursework ... based on the instructor's policies and course syllabus.
The following consequences will occur for equipment returned more than FIFTY MINUTES late:
Students should be aware that if they return equipment late, it may permanently impair the work of other students waiting to check out equipment. It is essential to remember that violating the rules could harm other students' academic achievement.
Other Policy Violations
Loss of privileges may occur if equipment or equipment policy rules are broken. Other policy violations aside from late return include:
Length of Checkout
No matter who was in possession of the equipment at the time of loss, the individual or group that signed the equipment checkout form is responsible for replacing any lost items.
Mobile App Development Environment (MADE) at UF is a university initiative to provide students with the necessary equipment and training to develop mobile, virtual reality, and augmented reality applications. MADE@UF is equipped with a variety of different devices and software. Learn more about available devices and software.
Organizations may request to hold an event in the MADE@UF space by filling out the reservation request form. To see upcoming events, or to determine an available date for your event, please view the lab calendar. If you have any questions about the space, feel free to email Samuel Putnam at email@example.com.
MADE@UF is located on the ground floor of the Marston Science Library and Infinity Hall. For library hours, visit the Marston Science Library site. Infinity Hall is open 24/7.
MADE@UF is open to all students with a valid UF ID.
Every user of MADE@UF needs to check out a room key, good for a 4-hour block, at the Marston Science Library service desk (main entrance). The first time you check out a key, you will need to sign a copy of the MADE@UF agreement forms. Once you have an agreement on file, you will receive a small sticker on your ID to show that you are authorized to use the room.
Oculus Rifts to be used in MADE@UF are available for checkout at the Marston Science Library service desk.
Computers and devices currently are first come, first served. Single users are encouraged to use the individual computers to save the large tables for groups.
The MADE@UF space has the following resources for checkout and use:
If DW students should need a reasonable amount of photocopies or printouts related to their studies during the semester, they may utilize printing services provided by the REVE Front Desk (RFD).
The specific hours and turnaround times may vary depending on the time of the semester, so it is best not to wait until a deadline to see how quickly your materials can be printed.
How to submit a print request to the RFD:
Standard Turnaround Times:
LinkedIn Learning is an online training resource partner of the University of Florida. LinkedIn’s library has over 5,000 courses, lectures and tutorials covering a wide range of general topics and software skill development. An incredible resource for faculty, staff and students, all materials are free and available 24/7. Log in below.
Zoom is an easy to use video conferencing service that is now available to all students, faculty, and staff at UF for meetings, collaboration, and just to connect with other people. Any user with a Zoom account can create Zoom meetings that can accommodate up to 100 participants. In addition to individual accounts, webinar rooms of 100, 300, 500, and 1000 "seats" are available to be scheduled. Zoom is also available in Canvas for instructors to use in their courses.
Go to https://ufl.zoom.us/
Click on "Sign In" to view your Zoom profile or;
Click on "Host a Meeting" or "Join a Meeting" to start using Zoom.
For first-time users, the web browser client will download automatically when you start or join your first Zoom meeting, and is also available for manual download by visiting https://ufl.zoom.us/download
Built-in webcams are acceptable, however in case you don’t have a built in camera we recommend the following camera.
A microphone headset is a must for any real time student. We do not allow the use of built-in microphones, because they do not provide consistent clear audio. In the case you do not already own a pair of headphones with a mic, we recommend the following as an option.
In addition to having a webcam and headset microphone, we recommend a dual monitor setup. Having two monitors will make taking classes online in real time much easier. Having one monitor with the class video conference and the second monitor with the program the instructor is walking through will make following along in class much easier.
We require that all equipment is to be tested and ready before the start of the semester to ensure any technical issues are resolved ahead of time.
All video lectures are uploaded within 24-48 hours to the students Canvas, and are available for students to view by logging into e-Learning.